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Privacy Policy

Last Updated: February 1, 2024

Introduction

Quick Lock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quicklock.ae or use our locksmith services in Dubai.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

  • Contact us through our website forms
  • Call or WhatsApp our service numbers
  • Schedule a locksmith service
  • Subscribe to our newsletter
  • Provide feedback or testimonials

The types of personal information we may collect include:

  • Name, email address, and phone number
  • Service address and location details
  • Payment information
  • Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral sources
  • Device information

This information helps us improve our website and provide a better user experience.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and delivering the services you request
  • Processing payment transactions
  • Communicating with you about appointments and services
  • Sending service updates, newsletters, and marketing communications
  • Responding to inquiries and providing customer support
  • Improving our website, products, and services
  • Complying with legal obligations

Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
  • Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your data
  • The right to data portability

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website. This helps us provide a better user experience and analyze website traffic.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quick Lock

Sharjah Muweillah commercial building 3008

Dubai, United Arab Emirates

Email: info@quicklock.ae

Phone: +971 54 729 4947